Turn Every Customer Interaction into a Conversation that Converts - with moinAI
With moinAI’s automation and Verged’s AI strategy expertise, we help businesses deliver meaningful, compliant, and efficient customer engagement at scale.
See how conversational AI can elevate your customer experience in action. In this live demo, we’ll show how moinAI’s automation and Verged’s AI strategy align to reduce service effort, boost satisfaction, and ultimately create measurable impact – all tailored to your business context.
With Verged, we’re able to connect our conversational AI technology to broader customer experience strategies. Together, we help clients not only automate - but truly enhance how they engage with their customers.
Johannes Hehr
Moin.AI
From Proven AI Technology to Measurable Customer Impact
The partnership between moinAI and Verged brings together powerful conversational AI and deep customer experience expertise. As a result, we enable organizations to transform automation into genuine, value-creating interactions across all digital touchpoints.
moinAI delivers a scalable, enterprise-ready AI platform that automates and enhances customer communication in real time. In addition, its proven technology allows brands to provide faster, more consistent, and more personal support at scale.
Meanwhile, Verged ensures that this technology becomes part of a broader CX transformation – one that connects automation with brand strategy, ethical use of AI, and measurable business outcomes. Ultimately, we help clients turn data and dialogue into stronger relationships and lasting customer trust.
moinAI is a Complete AI Customer Service Platform, Built for Real Conversations
Discover how moinAI combines automation, intelligence, and human collaboration to deliver faster, more personal customer engagement.
1. Chatbot
Customer-friendly first-level support powered by generative AI — easily embedded in websites and customizable through tone-of-voice and personas.
2. AI Agents
Automated, intelligent communication through specialized agent types (Standard, Expert, or RAG). Each one includes guardrails, source control, and webhook integration for secure and context-aware responses.
3. Live Chat
Seamlessly connect customers to real team members when needed. Furthermore, it includes automation features, smart routing, archiving, and customer satisfaction tracking.
4. Knowledge Base
The content-driven foundation for all AI responses — supporting multiple data types (websites, PDFs, CSVs) and modern frameworks like MCP for dynamic updates.
5. Integrations
Integrate moinAI into your existing technology landscape to optimize user experience and automate key workflows. The platform connects with leading live chat, CRM, voice, and social tools such as Salesforce, HubSpot, Zendesk, Userlike, and n8n – enabling smooth collaboration across service, sales, and marketing.
Explore all moinAI Features → moin.ai/en/features
Proven, Practical, and Privacy-First
Built on a decade of real-world AI experience, moinAI delivers automation that’s easy to deploy, compliant by design, and,most importantly, proven in practice.
1. Ready to Go – No Code, No Barriers
Launch conversational AI without developer support. moinAI’s intuitive, no-code interface lets teams build, train, and deploy chatbots or AI agents in minutes: no IT integration overhead.
2. Trusted by Leading Brands
Built on over 10 years of real AI implementation experience. moinAI powers customer communication for 150+ companies with an average satisfaction rate of 97%. Consequently, businesses can rely on consistent performance and measurable value.
3. GDPR Compliance by Design
Privacy and data protection are embedded in the platform architecture — ensuring all conversations, storage, and integrations meet EU compliance standards from the start.
4. Made in Germany – Built for Europe
Developed and hosted in Germany, moinAI supports the European digital economy while also provides flexible choice among leading LLM models to ensure data sovereignty and innovation.
Learn more about moinAI → moin.ai
From AI Vision to Measurable Results
Across industries, one principle holds true: every successful AI initiative begins with a clear strategy. Whether your goal is to enhance sales performance, automate customer interactions, or unlock new engagement opportunities.
Verged and moinAI guide you from first concept to measurable business impact.
Explore our AI Strategy Offer
Read the AI Governance Playbook
Ready to Make Conversational AI Work for Your Business?
The fastest way to move from AI potential to measurable impact is to start the conversation. Together, we can explore your goals, identify the best use cases, and outline a practical roadmap for transforming customer engagement with moin.ai and Verged.
Christian Schacht
(Founder & CEO of Verged)
Book at Meeting with me and let’s shape your AI transformation together.
