Verged puts AI into customer contact and into daily operation. Customer service chatbots and voicebots, Mundaka as a natural-language layer for public administration, agentic commerce readiness for retailers and brands, and Claude-based agents with MCP integrations for mid-sized companies.
Your service team answers the same questions every day, and wait times climb anyway. We advise and build, from the first use case through knowledge sources and integration to live operation, with moinAI as platform partner. You end up able to see which questions the bot closes on its own and which ones it hands to a person.
People give up on forms that assume they already know the terminology. Mundaka takes the request in everyday language, answers it from the registers, and files complete applications into the procedures that already run. Your staff receive cases that are complete when they arrive.
AI agents such as ChatGPT, Gemini and Perplexity now shop on your customers' behalf. Most catalogues are not readable to them. We assess how discoverable, readable and transactable your products are, and hand you a roadmap. You learn where your catalogue stands and what it would take to change that.
In mid-sized companies the data sits in systems that do not talk to each other. We build agents on Claude and connect them to your systems through MCP. Your people keep working in the systems they have, and the agent does the fetching. Verged is a Member of the Claude Partner Network.
Whichever of these you start with, the work underneath is the same four levers: AI strategy and governance, customer journey, solution build, adoption and operations.
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